Shipping Policy

We know you are very excited and can't wait to get your order! Give us a call us at (800) 781-3067 or text us at (602) 922-9782 or email us at support@sloosh.com if you can’t find the answer to your question!

Shipping Rate

Shipping Method Standard shipping Standard shipping Expedited shipping
Order Value Order Value ≤ $49 Order Value > $49 All Order
Shipping Rate $5.99 Free $9.99
Process Time 1~2 business days 1~2 business days 1~2 business days
Delivery Time 5~7 business days 5~7 business days 2~3 business days

Where is my package?

We totally understand your frustration when you are not able to find your package. Please check your email or messenger (depending on how you complete the purchase) to see if there’s a tracking number provided. It usually takes 24-48 hours for the system to update the tracking number for you after we prepare the shipment.

  • If you did find your tracking number, please check the carrier tracking site with the most up to date status! If it’s delivered but you still can’t find it? Look around to check if the package was delivered to the apartment office, locker, neighbors door, etc.
  • If you did all the above but still can’t retrieve your package, please email us at support@sloosh.com